Who Is a Good REALTOR® for First-Time Home Buyers in Edmonton?



Buying your first home is a big decision and can also be a confusing one. There are new terms to learn and a lot of paperwork to sign. Everyone you know has advice. The REALTOR® you choose affects how all of it feels.I have been licensed since 2008 and first-time buyers are a specialty of mine. Most of my business comes from referrals and repeat clients. Here is what I think separates a good REALTOR® from an average one.

1. They explain things in plain language

Pre-approval. Conditions. Possession date. Reserve fund. None of it is obvious the first time you hear it. A good REALTOR® explains each term when it comes up and never makes you feel silly for asking. If you leave a meeting more confused than when you arrived, that is a warning sign.

2. They are honest about the money

The price on the listing is only part of the cost. You also need money for a deposit, legal fees, a home inspection, moving costs and a cushion for repairs. Alberta has no land transfer tax, which helps, but there are still title registration fees and other closing costs.A good REALTOR® walks you through these numbers before you start looking. Nobody should be surprised at the lawyer's office.They will also be honest about the gap between what a bank will lend you and what you can comfortably afford. Those are two different numbers.If you want to read up on your own first, my First-Time Home Buyers guide walks through the process step by step.

3. They listen before they show you anything

Before showing you a single home, a good REALTOR® asks questions. How long is your commute? Do you work from home? Do you have pets or plan to? How much renovating are you willing to do? Then they narrow the search.If someone sends you 40 listings on day one, they have not been listening. A garage matters a lot more in January than in July.

4. They know Edmonton and the surrounding area

Edmonton is not one market. A 1960s bungalow in an older neighbourhood raises different questions than a new build in the suburbs or a condo downtown. Sherwood Park, Leduc and Beaumont each have their own feel and price points too. A good REALTOR® knows what to look for in each one:
  • Older homes: the age of the furnace, roof and windows plus the type of wiring and plumbing
  • Condos: the health of the reserve fund, monthly fees and any special assessments
  • New builds: warranty coverage and what is actually included in the price
You do not need your REALTOR® to be an inspector. You do need them to know which questions to raise so your inspector can dig in.

5. They will tell you when to walk away

Not every home is the right home. A REALTOR® who says yes to everything is not protecting you. A good one will say "I would not buy this one" and explain why. You only get paid when a sale closes. That is exactly why you should choose someone willing to tell you no.

6. They negotiate well

Price is only one part of a deal. Conditions, possession date and included items all matter too. A good negotiator stays calm and knows when to push and when to let something go. Ask any REALTOR® you interview to describe a tricky negotiation and how it turned out.

7. They bring the right people with them

Buying a home involves a mortgage professional, a lawyer and an inspector. A good REALTOR® can recommend people they trust and have worked with before. You are never required to use them. You should still ask who they suggest and why.

8. They stay in touch after closing

Getting the keys is not the finish line. Questions come up during your first winter. Who do I call about this furnace noise? When are property taxes due? A good REALTOR® still answers the phone.Referrals only happen when people are glad they hired you a year later. That is the standard I hold myself to.

Questions to ask before you hire a REALTOR®

  • How many first-time buyers have you worked with in the past year?
  • Which areas do you know best?
  • How do you communicate with clients and how quickly do you respond?
  • How does your buyer representation agreement work and how do you get paid?
  • Can you tell me about a time you talked a client out of a purchase?
  • Can I speak with a past client?

Red flags

  • Pressure to decide quickly
  • Vague answers about fees or the agreement
  • Only showing homes at the very top of your budget
  • Slow replies before you have even signed anything

What a first-time home buyer says

"I will recommend Brenda to anyone looking for their new home! She's very down-to-earth and clearly dedicated to her clients. She is very observant and straight-forward; she'll let you know if there are any red flags. It was clear that her goal was to find something we truly loved and would enjoy living in, not just make a quick sale. But when we found the one, we made an offer and she negotiated with the seller until we reached an agreement that same evening! She also gave great recommendations for home inspectors and lawyers. Overall, Brenda is absolutely wonderful to work with and fantastic at her job. If/when we need a realtor in the future, we'll call Brenda!"GK, first-time home buyer

The bottom line

Choosing a REALTOR® is choosing someone you will rely on for months. Talk to two or three. Pick the one who makes things clearer instead of more complicated.If you are thinking about buying your first home in Edmonton, Sherwood Park, Leduc or Beaumont, I am happy to have a no-pressure conversation. Call me at 780-297-8437 or visit brendarpatton.com.I will take the time to explain everything so you feel confident at every step.Brenda Patton, REALTOR®
Homes & Gardens Real Estate Limited
Phone: 780-297-8437
Website: brendarpatton.com